Stagehand does not currently support payments to debit cards, if you have accidentally entered a debit card please follow these steps to change it to a bank account: 

  • Ensure you have your bank account information available either from a cheque or online banking
  • sign on to https://stagehand.app
  • Select Edit Profile
  • Select Payments
  • Select the Blue "My Stripe Connect Account" 
  • Select the person icon on the top right
  • Scroll down to "Payout Details", DO NOT select the Add bank account button, instead select "Edit" 
  • You will probably need to re-enter your debit card info so ensure you have it handy
  • Select Bank Account

  • Enter your banking information. 
  • SAVE and Close out of the window. 
  • Your Stripe Account has now been updated for payouts to a bank account.  

If you have any questions please send a note to support@stagehand.app